RKONICS Refund & Cancellation Policy

We aim to provide quality products and services. However, we have the following policy:

Refunds:

• Refunds are applicable only if the product is defective/damaged on delivery or if the wrong item is shipped.
• Refund requests must be made within 7 days of delivery with proof (images/videos).
• Refunds will be processed within 7–10 working days to the original payment method.

Cancellations:

• Orders can be cancelled before dispatch.
• Once shipped, cancellations are not possible.

No Refunds For:

• Used, tampered, or physically damaged products.
• Digital/downloadable learning content.
• Products damaged due to mishandling by the customer.